Frequently Asked Questions
Everything you need to know about shopping at Sequin.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as Final Sale are not eligible for return or exchange.
How do I care for my sequined and embellished garments?
To maintain the quality of your delicate items, we recommend hand washing in cold water or professional dry cleaning. Avoid machine drying to prevent damage to the embellishments.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.