Returns & Exchanges
At Sequin, we want you to shine in every piece you purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your selection doesn't sparkle quite right, we are here to help you find the perfect fit or provide a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Securely
Place your items in the original packaging, ensuring all sequins and delicate details are protected, and affix the return label to the outside.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing